Refund policy

Returns

We hope that you are happy with your purchase from Forever Fashions. However we understand this may not be the case all the time.

Items may be returned for a refund(excluding delivery charges) with 14 days of receiving items. A refund (excluding delivery charges) will be only be issued provided that 

1.  The items are in original condition with all tags attached. It must also be in the original packaging. 
2.  The items are have not been worn
3.  There are no make-up, fake tan and other marks/perfume, smoke and other odours on items.
4.  The items are in a saleable condition.

If any of the above are not followed, a refund will be denied and goods will be sent back immediately. 

 

When items are received for us a refund, they are thoroughly inspected to ensure they meet our returns policy. Items are also videographed while they are being opened and examined.

 

Please note: The buyer has to pay return shipping costs. The buyer is responsible for ensuring that we receive items. We recommend that you use a tracked/traceable postage service when sending goods back to us as we cannot refund items for which we have not received.

 

Faulty Items

 

In the unlikely event that you receive a faulty item, you must notify us within 24 hours of receiving the item 

 

Items that have been worn cannot be returned for any reason